Trapping has a shipping policy. When ordering any products whatever on the website trapping-co.com All orders are delivered within 3-4 weeks, excluding Thailand Post delivery time. The purpose of the shipping policy is for customers to study and understand the matters of concern, customer rights, and limitations on shipping arrangements on the website. trapping-co.com For the benefit of using the service most efficiently for customers.


Shipping

  • Products on Trapping.co are shipped according to order number. by multiple items with the same order number May be shipped separately. Depends on product type Warehouse location of that product and the discretion of the company
  • All orders are delivered within 3-4 weeks, excluding Thailand Post delivery time. If shipping time is longer than expected, we will contact the customer via the phone number or email address used to place the order. In addition, in the case of certain products being in high demand in the market, there may be delays in delivery.
  • Trapping.co uses the Fedx and DHL postal delivery systems, which are the most convenient and cost-effective carriers to reduce the burden of paying shipping costs for all customers. The service fee will vary for each transport.
  • Trapping.co reserves the right not to deliver products. In the case where the address details and delivery information is incomplete
  • You cannot change the delivery location after the order has been completed.
  • Trapping.co reserves the right to choose which products to receive.
  • The delivery person is just the person who delivers the product. There is no authority to decide on the return of products in all cases. If in doubt Please contact us Trapping.co
  • Delivery may be delayed. due to natural disasters along the delivery route

Freight guarantee

  • Please sign the product receipt document every time. To be used as evidence if something goes wrong.
  • Trapping.co does not guarantee any products. Once the product has been received, Trapping.co will determine if this was our fault, at Trapping.co’s sole discretion.

In the case that the package is delivered incorrectly because the address information is incorrect.

  • In the event that the customer has entered the wrong delivery address information and caused the delivery of the package to be inaccurate. For example, the parcel was sent to another place. or wrong address No compensation will be accepted from Trapping.co. The courier may attempt to contact you if they believe the address provided is in error. If the transportation service provider is unable to contact you Your package may end up in the warehouse of the shipping service provider. If this is the case, Trapping.co will help coordinate and contact the service provider for an initial inspection.

In the case that the customer does not receive the product

  • Please contact Trapping.co Customer Service  during business hours Monday-Friday. 09.30-18.30 hrs. (except public holidays) through various channels as follows:
    • LINE : @Trapping
    • Email : trappingco.official@gmail.com
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