Creating an order
After selecting goods and products from our website. You can proceed to payment and place your order.
in the process before payment You can remove any items from your order. or add them to your order as needed.
As part of the payment process, Trapping.co collects your personal information. (Limited to name, address, contact information, etc.) only.
Notification of product cancellation
Cannot be canceled in any case. If you wish to cancel Please contact us to inform us of the reason through the main channel of the page or E-mail: trappingco.official@gmail.com. Trapping.co will be the party that will consider the reason. Including holding the right to approve and disapprove alone.
Order acceptance
An order is created when your personal information and payment details are entered and sent to our system. Trapping.co will confirm with you shortly by emailing you acknowledging receipt of the order. buy your (“Acknowledgement Email”) The Acknowledgment Email serves to confirm your order. and is not used as acceptance of an order.
Acceptance of an order does not occur until delivery of the order has commenced. However, a contract is entered into when the order status of the goods is changed. You will be charged by Trapping.co. We will notify you of order acceptance by email once again. (“Order Confirmation Email”)
Your order confirmation email will show all the items you selected.
Your order is in the process of being shipped for any reason. It will not be counted as part of the contract between you and Trapping.co.
Order rejection
Trapping.co has sole discretion to refuse orders. For any reason This right is expressly reserved.
For example, Trapping.co may refuse to accept an order for the following reasons:
– The ordered product is not in stock.
– The ordered product cannot be delivered due to transportation restrictions imposed by the delivery company.
– Payment error or disapproved
– Errors within product information Including prices or promotions
– or persons that Trapping.co considers to have fraudulent behavior
If Trapping.co detects any problems with your order, Trapping.co will contact you as soon as possible. If Trapping.co is unable to deliver your order to you, Trapping.co will not charge you. you for products that have not yet been shipped.
Product availability
Products are subject to availability. This is because there is a delay between the time an order is placed and the time the order is accepted. Stock status regarding certain products may change. If your order is out of stock before Trapping.co accepts your order, Trapping.co will notify you as soon as possible. And you will not be charged for out-of-stock items.
Using delivery services
Shipping costs for all orders placed by you will be borne by you.
Product delivery is subject to the shipping company’s terms and conditions. Trapping.co recommends checking only if you are absolutely unsure.
Trapping.co will appoint such a courier to handle all aspects of your shipment.
On behalf of Trapping.co, we accept no responsibility for any acts or omissions on the part of the courier.
Trapping.co disclaims any responsibility and you assume all risk and liability associated with its use.
The shipping carrier’s terms and policies will apply to all your orders, and Trapping.co is not responsible for any violation of the shipping carrier’s terms and policies by you.
However, we may request delivery or other delivery services for delivery of every order you place. If you require delivery or other delivery services You can contact us or make your own arrangements. Delivery times may take longer if you choose your own shipping service. Shipping fees are in USD for international shipments and THB for shipments within Thailand.
Do not resell.
All products from our website are strictly prohibited. Trapping.co has sole discretion to refuse any order. which we suspect is commercial resale
Pricing
Trapping.co may amend product prices from time to time without notice prior to the contract between the seller and buyer.
If your credit card is not in the currency we list in this purchasing policy. You will be responsible for any administrative fees and any other fees your card issuing bank may charge you. The final price charged in your currency will be calculated by your card issuing bank based on the relevant exchange. The applicable exchange rate is determined by your card issuing bank. Please contact your card issuing bank regarding the applicable exchange rate to be used to process transactions with our website.
Jurisdiction
This Purchasing Policy and your purchase of products from Trapping.co through our website will be governed by and construed in accordance with the laws of Thailand. and the courts of Thailand shall have exclusive jurisdiction in respect of any dispute arising under or in connection with them. However, Trapping.co retains the right to initiate any necessary proceedings against the customer for Violate these conditions in your local jurisdiction.
Payment terms
Trapping.co currently accepts payments by Visa, MasterCard. By submitting your order you confirm, represent and warrant that you are authorized to use such designated credit card or third party transaction platform to process payment. Payment of Your Order You further confirm, represent and warrant that we are authorized to charge your order (including taxes, shipping and handling) using the specified payment method. If unable to verify payment Incorrect or not accepted Your order may be automatically suspended or canceled.
If your card issuer or third-party transaction platform refuses to authorize payment to Trapping.co, we will not be responsible for any delays or non-delivery of orders.
Trapping.co is committed to adhering to strict international security standards in processing your order. To make your shopping experience safe.
Security capabilities and policies for sending payment card details
Customs and Taxation
Product prices shown do not include all taxes and VAT.
Customs and duties (if any) must be borne by the recipient in order to release the order from customs upon arrival.
It is the responsibility of the recipient to apply for a license or registration of products purchased in the recipient’s country.
Trapping.co has no control over customs fees/or import regulations implemented by the recipient country’s government. In the event that additional duties or expenses must be paid
applicable to such orders due to regulations of the recipient country, Trapping.co will not pay or be responsible for such costs. or arrange for a license to be imported.
If the package is refused by the customs of your home country or otherwise and returned to Trapping.co, you will be responsible for the return shipping costs and any additional charges as handling fees.
Disclaimer
Products sold Products are supplied ‘as is, where and with all faults’. As a result (and for the avoidance of doubt) Trapping.co takes no further action in any manner whatsoever in relation to the products. and all more such Various operations That is unconditional and without exception. refuse and exclude This does not affect Trapping.co’s liability for death or personal injury caused by its negligence. or distortion of the truth Misrepresentation of basic matters or any other liability that cannot be excluded or limited under applicable law.
Trapping.co does not guarantee that the colors of displayed product images will be displayed correctly on your monitor. The images provided on our website are for reference only.
Termination of contract
In the event that you commit a violation of this Purchasing Policy, Trapping.co may, in its sole discretion and discretion, recover the difference between the market value of the merchandise sold at the time of default and the contract price. to replace the starting price
Force majeure clause
Waive your payment obligation. Neither party will be responsible for any default. Due to any violent act, war, civil commotion. Dangerous damage Strikes, lockouts, industrial action, fires, floods, droughts, extreme weather. Compliance with any requirements Any law or order, rule, regulation, order or other event beyond the reasonable control of either party. (‘force majeure’)
Each contracting party must notify the other immediately of the event of force majeure. Notification to specify details of circumstances causing force majeure
Refund and Exchange Policy
If the product delivered to you is defective You should notify us by email and inform us as follows:-
1) Order number and item number of the item to be returned.
2) Reason for returning the product and product conditions
This should be done within 7 days after receiving the package.
If Trapping.co accepts the reason for the return. We will process your request and assign an authorization code for returns as soon as possible. Please note that we may not be able to process your return if you do not receive our prior approval.
Combined with every item you purchase and we ship to you. A return note will be attached to the item. to return the product You should clearly state this in the return note along with Authorization code provided by Trapping.co and these defective products must be returned to us in unused condition. And the packaging itself has not been opened until it can no longer be used. Returns must be made to our designated courier such as Kerry or Thailand Post. We will contact you and provide a return authorization code. Which courier to use, etc.
Once Trapping.co receives defective merchandise from you, Trapping.co will immediately inspect and test the defective merchandise.
If the defect in the item matches your description. We will ship a replacement for the defective item as soon as possible. Replacements generally take 7-14 days to process. If we are unable to find a defect in the item as you described, Trapping.co will ship the original item back to you. In the event that our team confirms that the product is not defective We will assume that you are responsible for all shipping and handling fees incurred. You will receive a replacement for the defective product. Or you can exchange the defective item for another item of equal value. You can exchange the defective item for another item of higher value by paying the difference.
Compensation for shipping costs will be credited and will only be offered if the package is returned by Kerry, Thailand Post or our designated delivery company.
There will be no compensation for shipping costs for shipping methods other than those we recommend to you.
Trapping.co is not responsible for returning lost merchandise.
If the refund is confirmed We will deduct the initial shipping cost, taxes and customs duties. All charges incurred by you will be transferred to your designated bank account within 2 weeks of purchase. The refund process is governed by the following policies:
1) Payment platforms such as Paypal and/or other credit card providers.
2) Managing bank
Product repair and maintenance policy
Within 1 year from the date of purchase with us We will offer one-time cleaning or re-polishing of the item free of charge. Trapping will charge you for these services for a fee thereafter.
Trapping is not responsible for any damage or loss. That happens to your product when you ship it to us for washing and re-polishing.
If your item is damaged or deformed and you need to repair it. You can contact our customer service representative for more information. We may request additional information from you to confirm the condition of the item. Any shipping costs incurred for repairs and maintenance will be borne by you. And there may also be repair costs.